Refund policy
At Fun Guy Farm, we take pride in carefully preparing and packaging every order to ensure your products arrive in excellent condition. Your satisfaction is important to us, and we want you to have a great experience with every purchase.
All Sales Are Final
Due to the nature of our products, all sales are final, and we do not accept returns or offer refunds for unwanted items, changes of mind, or incorrect purchases.
We encourage customers to review their orders carefully before completing checkout.
Damaged Items During Shipping
We understand that accidents can happen during shipping. If your order arrives damaged, please contact us within 48 hours of delivery so we can review the issue and assist with a possible replacement.
When contacting us, please include:
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Your name and order number
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A brief description of the damage
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Clear photos of the damaged product and shipping packaging
Please keep the original packaging and damaged items until your claim has been reviewed.
Exchanges & Replacements
Exchanges are only available for products that arrive damaged during shipping.
Once we have reviewed your claim, we will contact you with the next steps. If approved, we will arrange for a replacement of the damaged item, subject to product availability.
Replacement items will be shipped at no additional cost to you. If the original product is unavailable, we will work with you to find an appropriate resolution.
Contact Us
If you have received a damaged item or have questions about your order, please reach out through our website's Contact Us page.
We appreciate your understanding and thank you for supporting Fun Guy Farm!